American Airlines Twitter Apology Spree
Browsing through my twitter feed today it seems that a key computer system for American Airlines isn't working, as the airline said on its Twitter account today. The reservation and booking tool known as Sabre is offline, and is the same system that tracks the weight and balance of the aircraft.
Due to the issue it appears to have led to many, many delays, as well as many angry tweets. However, looking through the stream it would appear AA is doing all it can to ask people to be "patient" and apologizing over and over and over and over.....
To check out the stream visit their twitter profile here: https://twitter.com/AmericanAir